Delivery Policy

We aim to process and deliver your orders safely and efficiently. Delivery methods, courier partners, and delivery charges may vary depending on your order type, payment method, location, and delivery availability.

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Online Payments

We currently accept online payments through PayHere and Koko. Orders paid online may be delivered through postal service, Speed Post, or courier service depending on the order and delivery location.

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Cash on Delivery

Cash on Delivery is available for selected orders and locations. COD orders may be delivered through the Sri Lankan Postal Service, COD-supported delivery services, or courier partners.

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Order Tracking

Registered users can track their order status through their account on our website. Tracking availability may depend on the delivery method and courier partner used.

Delivery Methods

  • We deliver orders through the Sri Lankan Postal Service, Speed Post, Cash on Delivery delivery services, and selected courier partners depending on the order type and payment method.
  • The delivery service used for your order is not fixed. We may use courier partners such as TransExpress, Koombiyo, Fardar, or another suitable courier service based on availability.
  • Orders paid through PayHere or Koko may be sent through postal service, Speed Post, or courier service depending on the product, location, and order requirements.
  • Cash on Delivery orders may be sent through postal service, COD-supported delivery services, or courier partners depending on your location and availability.

Delivery Charges & Time

Delivery Charges

Delivery charges may change at any time depending on postal charge updates, courier charge updates, fuel costs, location, product type, and other delivery-related costs.

Estimated Delivery Time

Delivery times are estimated and may vary depending on your location, courier availability, public holidays, weather conditions, postal delays, or other factors beyond our control.

Important Notes

  • Please make sure your contact number, delivery address, and payment details are correct before placing your order.
  • Incorrect delivery details may cause delays in order processing or delivery.
  • For any questions or concerns about your order or delivery, please contact our customer service team.

Thank You for Choosing Our Service

We appreciate your trust and will do our best to deliver your order safely and efficiently.